August 5th, 2007 2:43 pm
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My main pet peeve - Taxi cabs are now impossible to get when you call for them. This is especially true in Bernal Heights.
My second pet peeve is that none of the \"Rules and Regulations\" that help customers are enforced. For instance, the Rules and Regulations 8.B.2 say \"If the caller has requested a call back and the call has not been dispatched within twenty (20) minutes of the request the service shall call back the person(s) and advise them of such.\" — I’ve actually tried to ask for a call back and dispatchers pretty much laugh at you. This is just an example.
It seems like the Taxi Cab commission acts like a government mandated monopoly. It pays no attention to what the customer wants/needs.
Name Withheld
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