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Work with ILWU and Princess Lines to solve the embarkation issues. It was the talk of several thousand locals and passengers. I heard that SF was the most expensive and the most frustrating experience in both getting on and getting off the ship. For example, we boarded two hours late and both ships scheduled to depart at four left at ten p.m. They say this is the last ship for Mexico departing from SF. The local suppliers as well as SF patrons will no have to go to LA or San Diego. The reason given was that ILWU will not allow the onboard crew help with the luggage. They changed shifts and there was a two hour delay before they began working again. As a result we did not get our luggage until ll:00 O’Clock. Every one aboard, with very few exceptions blamed S.F. Those who did not said that this always is the case when you sail from S.F. Think of all the food and beverage merchants who will lose business as well as the annoyance of all the passengers who were delayed unnecessarily. I am sure this can be avoided. We were once known as the "City that knows how" rather than for arrogance and stupidity. It is one thing to annoy a few Muni passengers, and another to annoy 5,000 passengers in one swell foop.
Dee and Judy Lemmon
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