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Communications between the SFPD and the DPT should be improved for situations where citizens have had their vehicles stolen. My vehicle was stolen and recovered with damage when the DPT was issuing a citation as the theives abandoned it on a public street. I have since attempted to reconcile this matter by phone. The first time I called, I was on hold with DPT for over 45 minutes at which time I opted to hang up. I was able to get through to them today and am sending a letter explaining my situation. In a nut shell, it seems entirely unjust that I should have to take additional time out of my schedule to go down to the courthouse to obtain an additional copy of my police report to give to the DPT. I have already been considerably inconvenienced by the theft and damage to my vehicle. It seems obvious that the DPT should be able to simply verify the validity of stolen vehicle case number by contacting SFPD, thereby allowing them to remove the citation from my vehicle record. Providing the DPT with that case number alone should suffice. I write as a responsible citizen who is merely trying to point out a lack of efficiency in the system in hopes that this might be corrected for future victims of auto theft. I would appreciate a response to my suggestion.
Sincerely,
Scott
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