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Just Call 311
March 29th, 2007 12:44 pm

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How do 2300 phone numbers for city services become one?  311 is here.

If you look back to Gavin Newsom’s first campaign for Mayor, you will see that he talked about giving San Francisco something that many other cities already have – a 311 service.

Pioneered in places like New York and Baltimore, 311 replaces all of the phone numbers that the public calls (yes there are more than 2300 of them) for non emergency services — like cleaning up your park or finding out when the next MUNI bus is coming — with just one.

In other cities, this has been a tremendous tool, giving the public easier access to city services. San Francisco is finally on board.

  • : 3.4

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8 Responses to “Just Call 311”

  1. lik roper Says:

    wouldn’t it be nice if you could just call superman or spiderman maybe? or how about wonder woman in that skimpy outfit of hers?….ooh yes! - www.likroper.com

    • : 10
  2. lik roper Says:

    you’ll have to excuse me; most of my blogging is done on rolling stone magazine’s rock n roll daily @ www.rollingstone/rockdaily - i spend most of my time competing with idiots and i suppose it has a tendency to rub off a bit…

    • : 1
  3. lik roper Says:

    http://rollingstone.com/rockdaily

    • : 1
  4. lik roper Says:

    (by the way; that was an explanation, not an apology, because it seems that many people in SF are so damn politically correct that they don’t say anything at all!? what’s up with that? you democratics folks are just like republicans with different costumes when it comes to lack of respect for the first amendment; democrats discourage free speech under the guise of political correctness; and republicans use terrorism etc discourage it - and you all use the children to dumb society down to moron level!…hmmm…i suppose my ridiculous superhero comments are just that; me pandering to our dumbed-down society!?)

    • : 1
  5. lik roper Says:

    http://www.teachfirstamendment.org/

    • : 10
  6. lik roper Says:

    why is it reprehensible to silence a middle eastern woman in a ‘third world country’ - but ok to silence your fellow americans?…

    • : 1
  7. Stuart Smith Says:

    I give it a 2 only because the operators who talk to us are better trained than the Indian’s doing customer service for almost every major American Corporation, but they seem to know almost as little as those Indians who ALSO read from a script. Try and file a complaint about MUNI and you’re going to be committed to at least fifteen minutes on the call because it isn’t anywhere near as expeditious as when we used to dial 673-MUNI, and ironically the 311 operators have consistently told me that MUNI accounts for almost 90% of their calls.

    • : 2
  8. rob bregoff Says:

    …and Gavin is taking credit for the idea in the same sentence that he tells us that the service is “working” in so many other cities.
    Will they send out PCOs to ticket people parked on the sidewalk?

    • : 1

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